Fulfilment Services / Response Management

MLA India also manages the response to DM campaigns.

This includes the following:

Receive BREs from client’s office
Open and batch by cheque, credit card, demand draft and cash.
Send them to client’s office for depositing and receipting or carry out the same on behalf of clients.
Data enter/update the donations received.
Remove gone aways
Track undeliverables and flag
Answer Email queries
Mail out any material like ‘Thank you letters’
Reporting
Fulfillment